Kyocera Kx16 Serial Driver I Bought My Friends Kyocera Kx16 And Conncected Cricket However When I Try To Connect To My Web Browser I Cant?

I bought my friends kyocera kx16 and conncected cricket however when i try to connect to my web browser i cant? - kyocera kx16 serial driver

I have tried to sell on my Web browser on a Kyocera KX16 someone related to me and I have a message "Network unavailable try again later", then try again later the same problem that I said I with 6 representatives of cricket some of them made an adjustment and development, as my cricket REP. reprogrammed my phone, but I'm still the same error What can I do to resolve this problem, if you do not know cricket